Cancellation Policy:

  1. The Company hereby informs User that User\’s receipt of an electronic or other form of order confirmation does not signify the Company\’s acceptance of User\’s order, nor does it constitute confirmation of the Company\’s offer to sell. The Company reserves the right at any time after receipt of User\’s order to accept or decline User\’s order for any reason. The Company further reserves the right any time after receipt of User\’s order, after prior notice to User, to supply less than the quantity User ordered of any item. User\’s order will be deemed accepted by the Company upon shipment of products or performance of services that User has ordered as indicated by the Company\’s servers. Title to goods and all risk of loss passes to User upon delivery to the common carrier. The Company may require additional verifications or information before accepting any order.
  2. The Company shall have the right to refuse or cancel any orders placed for Products listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. The Company shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and User\’s credit/ debit/ cash card charged. If User\’s credit/ debit/ cash card has already been charged for the purchase and User\’s order is cancelled, the Company shall immediately issue a credit to User\’s credit/ debit/ cash card account for the amount of the charge.
  3. User shall be entitled to cancel an order of any Product, booked on the Website, by placing a “Cancel Order” request, by logging a call with Company\’s Customer Care Centre by phone on 022-28999999..
  4. Cancel Order” can be placed anytime after booking of order but before status of order changes into “handed over to courier” on the Website.

Returns Policy:

  1. All Products purchased from the Website enjoy fifteen (7) days Return Policy.
  2. Any Product, purchased from the Website, can be returned to the Company within fifteen (7) days of delivery of the same to User by placing a “Cancel Order” request by logging a call with Company\’s Customer Care Centre by phone on 022-28999999.
  3. Any Product purchased from the Website can be returned to the Company only if the Product supplied by the Company is damaged, defective or the Product received is different from the Product that was ordered.
  4. The User shall ensure that he/she does not accept the delivery of any Product whose original packaging is damaged or tampered in any manner.
  5. In the event if User, on removing the packaging of the Product, finds the Product is damaged and/or defective and/or is different from the Product that was ordered, User shall immediately intimate the Company\’s Customer Care Centre about such damage and/or defect and/ or difference and the Company shall arrange for the replacement of the Product or refund of price of the Product along with shipping charges, if any, collected by the Company in the unlikely event of the Company being unable to replace the damaged and/or defective Product. For any Refund or Exchange / Replacement of Product the relevant provisions of \’Refund\’ and \’Exchange\’ shall apply as given herein.
  6. In case of Cancellation (Return / Replacement) of order after delivery of the Product to User, the Company will arrange pick up of the Product to be returned. User will assist and cooperate fully to return the Product with its manuals, booklets, warranty card, accessories, freebies and packing materials or any other thing which were delivered to User along with the Product being returned. At the time of pickup the User will be provided with acknowledgement of pick up by the Company\’s Logistical Partner. User should retain the said acknowledgment and quote or product the same in all his/her future communications with the Company in this regard.
  7. All free gifts, in original packing as delivered and unused condition, must be returned along with the Product in case of cancellation of order of the Product with which the free gift(s) is/are given.